Last Updated:
November 1, 2019
Thank you for using
Grabbi!
Please read these
Terms of Service carefully as they contain important information
about your legal rights, remedies, and obligations. By accessing or
using the Grabbi Platform, you agree to comply with and be bound by
these Terms of Service.
Please note: if you
reside in the United States, this provision applies to all disputes
with Grabbi. If you reside outside of the United States, this
provision applies to any action you bring against Grabbi in the
United States. It affects how disputes with Grabbi are resolved. By
accepting these Terms of Service, you agree to be bound by this
arbitration clause and class action waiver. Please read it
carefully.
These Terms of
Service (these "Terms") constitute a legally binding agreement
(this "Agreement") between you and Grabbi (as defined below)
governing your access to and use of the Grabbi website, including
any subdomains thereof and any other websites through which Grabbi
makes the Grabbi Services available (collectively, the "Site"); our
mobile, tablet, and other smart device applications and application
program interfaces (collectively, the "Application"); and all
associated services (collectively, the "Services"). The Site,
Application, and Services together are hereinafter collectively
referred to as the “Grabbi Platform.” Our other Policies applicable
to your use of the Grabbi Platform are incorporated by reference
into this Agreement. When these Terms mention “Grabbi,” “we,” “us,”
or “our,” it refers to Grabbi LLC, a California Limited Liability
Company with an office at 2526 Alida St, Oakland, CA 94602. These
Terms may be modified at any time by Grabbi upon posting of the
modified Terms. Any such modifications shall be effective
immediately. Each use by you shall constitute and be deemed your
unconditional acceptance of the Terms.
IF YOU
DO NOT AGREE TO THE CURRENT TERMS OF SERVICE, PLEASE DO NOT USE THE
GRABBI PLATFORM, BECAUSE YOUR USE OF IT CONSTITUTES ACCEPTANCE OF
ALL OF THE MOST CURRENT TERMS OF SERVICE FOR ITS USE.
Our collection and
use of personal information in connection with your access to, and
use of, the Grabbi Platform is described in our Privacy Policy. We
encourage you to read our Privacy Policy carefully.
1. The Grabbi Platform is a
payments service and platform that enables registered users
("Shoppers") to scan and purchase products in registered stores
(“Merchants”). Shoppers and Merchants are sometimes collectively
referred to herein as the “Members” and individually as a “Member.”
2. As the provider of the
Grabbi Platform, Grabbi does not own, create, sell, resell,
provide, control, manage, offer, deliver, or supply any products to
Shoppers. Merchants alone are responsible for their own products
and services (collectively, “Store Merchandise”). Merchants are
also solely responsible for their own listings of their Store
Merchandise within the Grabbi Platform (“Product Listing”)When
Shoppers buy a product in a registered store, they are entering
into a contract directly with the Merchant and not with Grabbi.
Grabbi is not and does not become a party to or become a
participant in any contractual relationship between Shoppers, nor
is Grabbi a store Merchant. Grabbi is not acting as an agent in any
capacity for any Shopper.
3. While we may help facilitate
the resolution of disputes, Grabbi has no control over and does not
guarantee the following:
-
(i) the existence,
quality, safety, suitability, or legality of any Store
Merchandise.
(ii) the
truth or accuracy of any Store Merchandise or any Merchant
Content (as defined below); or
-
(iii) the
performance or conduct of any Shopper or third party. Grabbi
does not endorse any Shopper or Store Merchandise. Any
references to a Shopper being "verified" (or similar language)
only indicates that the Shopper has completed a relevant
verification or identification process and nothing else.
4. To promote the Grabbi
Platform and to increase the exposure of the platform to potential
Shoppers, Store Merchandise, and other Merchant Content may be
displayed on other websites, in applications, within emails, and in
online and offline advertisements.
5. The Grabbi Platform may
contain links to third-party websites or resources ("Third-Party
Services"). Such Third-Party Services may be subject to different
terms and conditions and privacy practices. Grabbi is not
responsible or liable for the availability or accuracy of such
Third-Party Services or liable for the content, products, or
services available from such Third-Party Services. Links to such
Third-Party Services are not an endorsement by Grabbi of such
Third-Party Services.
6. Due to the nature of the
Internet, Grabbi cannot guarantee the continuous and uninterrupted
availability and accessibility of the Grabbi Platform. Grabbi may
restrict the availability of the Grabbi Platform or certain areas or
features thereof, if this is necessary in regards to capacity
limits, the security or integrity of our servers, or to carry out
maintenance measures that ensure the proper or improved functioning
of the Grabbi Platform. Grabbi may improve, enhance, and modify the
Grabbi Platform and introduce new Services from time to time.
1. You must be at least 18 years
old and able to enter into legally binding contracts to access and
use the Grabbi Platform or register an Account. By accessing or
using the Grabbi Platform, you represent and warrant that you are 18
years old or older and have the legal capacity and authority to
enter into a contract.
2. User verification on the
Internet is difficult and we do not assume any responsibility for
the confirmation of any Member’s identity. Notwithstanding the
above, for transparency and fraud prevention purposes and as
permitted by applicable laws, we may, but have no obligation to, (i)
ask Members to provide a form of government identification or other
information or undertake additional checks designed to help verify
the identities or backgrounds of Members; (ii) screen Members
against third-party databases or other sources and request reports
from service providers; and (iii) where we have sufficient
information to identify a Member, obtain reports from public records
of criminal convictions, 2or an equivalent version of background
checks, or other checks in your local jurisdiction (if available).
3. As a Merchant, you are
responsible for checking a valid form of identification that
includes, but is not limited to, the following: (i) a valid motor
vehicle operator’s license, (ii) a passport issued by the U.S. or by
a foreign government, or (iii) a valid identification card issued to
a member of the Armed Forces that includes a date of birth and a
picture, showing the legal age of the Shopper.
4. You must register an account
("Account") to access and use certain features of the Grabbi
Platform, such as locating nearby stores, scanning products, and
paying through third party services, such as Apple Pay. If you are
registering an Account for a company or other legal entity, you
represent and warrant that you have the authority to legally bind
that entity and grant us all permissions and licenses provided in
these Terms.
5. You agree to provide true,
accurate, current, and complete information about yourself as
prompted by the membership Platform and process (such information
being the "Membership Data"). If you knowingly provide any
information that is untrue, inaccurate, not current, or incomplete
or Grabbi has reasonable grounds to suspect that such information is
untrue, inaccurate, not current, or incomplete, Grabbi has the right
to suspend or terminate your Account and refuse any and all current
or future use of the Services (or any portion thereof). For the
avoidance of doubt and without limiting the foregoing, Grabbi may
suspend or terminate your Account and refuse any and all current or
future use of the Grabbi Platform (or any portion thereof) for
convenience at any time in Grabbi’s sole discretion.
6. You may not register more
than one (1) Account unless Grabbi authorizes you to do so. You may
not assign or otherwise transfer your Account to another party.
7. You are responsible for
maintaining the confidentiality and security of your Account
credentials and may not disclose your credentials to any third
party. You must immediately notify Grabbi if you know or have any
reason to suspect that your credentials have been lost, stolen,
misappropriated, or otherwise compromised or in case of any actual
or suspected unauthorized use of your Account. You are liable for
any and all activities conducted through your Account unless such
activities are not authorized by you and you are not otherwise
negligent (such as failing to report to Grabbi the unauthorized use
or loss of your credentials).
8. Grabbi may enable features
that allow you to authorize other Members or certain third parties
to take certain actions that affect your Account. These features do
not require that you share your credentials with any other person.
No third party is authorized by Grabbi to ask for your credentials
and you shall not request the credentials of another Member.
1. You are solely responsible
for complying with any and all laws, rules, regulations, and tax
obligations that may apply to your use of the Grabbi Platform.
2. The Grabbi Platform may only
be used for lawful purposes by all Members regardless of whether the
Member is seeking to purchase Store Merchandise or the Member is
providing Store Merchandise. In connection with your use of the
Grabbi Platform, you will not and will not assist or enable others
to do any of the following:
- breach or circumvent any applicable laws or
regulations; agreements with third-parties; third-party rights; or
our Terms, policies, and standards;
- use the Grabbi Platform or Collective Content
(as defined below in Section 5) for any commercial or other
purposes that are not expressly permitted by these Terms or in a
manner that falsely implies Grabbi’s endorsement, partnership, or
otherwise misleads others as to your affiliation with Grabbi;
- copy, store, or otherwise access or use any
information, including personally identifiable information about
any other Member, contained on the Grabbi Platform in any way that
is inconsistent with Grabbi’s Privacy Policy or these Terms or
that otherwise violates the privacy rights of Members or third
parties;
- use the Grabbi Platform in connection with the
distribution of unsolicited commercial messages ("Spam");
- offer, as a Merchant, any Merchant Store
Merchandise that you do not yourself own or have permission to
make available through the Grabbi Platform;
- discriminate against or harass anyone on the
basis of race; national origin; religion; gender; gender identity;
physical or mental disability; medical condition; marital status,
age; sexual orientation; or otherwise engage in any abusive,
offensive, or disruptive behavior;
- without Grabbi’s express written consent, you
are restricted from using, displaying, mirroring, or framing the
Grabbi Platform, Collective Content, or any individual element
within the Grabbi Platform, including, but not limited to,
Grabbi’s name; Grabbi’s trademarks, logos, or other proprietary
information; or the layout and design of any page or form
contained on a page within the Grabbi Platform;
- dilute, tarnish, or otherwise harm the Grabbi
brand in any way, including but not limited to, unauthorized use
of Collective Content; registering and/or using Grabbi or
derivative terms in domain names, trade names, trademarks, or
other source identifiers; or registering and/or using domain
names, trade names, trademarks, or other source identifiers that
closely imitate or are confusingly similar to Grabbi domains,
trademarks, taglines, promotional campaigns, or Collective
Content;
- use any robot, spider, crawler, scraper, or
other automated means or processes to access, collect data, or
other content from or otherwise interact with the Grabbi Platform
for any purpose;
- avoid, bypass, remove, deactivate, impair,
descramble, or otherwise attempt to circumvent any technological
measure implemented by Grabbi or any of Grabbi’s providers or any
other third party to protect the Grabbi Platform;
- attempt to decipher, decompile, disassemble,
or reverse engineer any of the software used to provide the Grabbi
Platform;
- take any action that damages or adversely
affects or could damage or adversely affect the performance or
proper functioning of the Grabbi Platform;
- export, re-export, import, or transfer the
Application except as authorized by United States law, the export
control laws of your jurisdiction, and any other applicable laws;
or
- violate or infringe on any person’s rights or
otherwise cause harm to anyone.
3. The access to, or use of,
certain areas and features of the Grabbi Platform may be subject to
separate policies, standards or guidelines, or may require that you
accept additional terms and conditions. If there is a conflict
between these Terms and any other terms and conditions applicable to
a specific area or feature of the Grabbi Platform, the latter terms
and conditions will take precedence with respect to your access to,
or use of, that area or feature, unless specified otherwise.
4. You acknowledge that Grabbi
has no obligation to monitor the access to, or use of, the Grabbi
Platform by any Member or to review, investigate, disable access to,
or edit any Member Content, but Grabbi has the right to do so in
order to do any of the following: (i) operate, secure, and improve
the Grabbi Platform (including, but not limited to, fraud
prevention, risk assessment, enforcement of the Terms, and customer
support purposes); (ii) ensure Members’ compliance with these Terms;
(iii) comply with applicable law or the order or requirement of a
court, law enforcement, or other administrative agency or
governmental body; (iv) respond to Member Content that Grabbi, in
its sole discretion, determines is harmful or objectionable; or (v)
as otherwise set forth in these Terms. Members agree to cooperate
with and assist Grabbi in good faith and to provide Grabbi with such
information and take such actions as may be reasonably requested by
Grabbi with respect to any investigation undertaken by Grabbi or a
representative of Grabbi regarding the use or abuse of the Grabbi
Platform.
5. If you feel that any Member
you interact with, whether online or in person, is acting or has
acted inappropriately, including but not limited to, anyone who (i)
engages in offensive, violent, or sexually inappropriate behavior;
(ii) you suspect of stealing from you; or (iii) engages in any other
disturbing conduct, you should immediately report such person to
Grabbi by contacting us, provided that your report will not obligate
us to take any action beyond that what is required by law (if any)
or cause us to incur any liability to you. At its sole discretion,
Grabbi will determine whether any report provided to Grabbi warrants
action to be taken against the Member(s) described in the report.
6. If Grabbi becomes aware of
any possible or actual violations committed by you under these
Terms, Grabbi reserves the right to investigate such violations and
to take appropriate action to enforce Grabbi’s rights under these
Terms and the applicable law. If, as a result of the investigation,
Grabbi believes that criminal activity has occurred, Grabbi reserves
the right to refer the matter to, and to cooperate with, any and all
applicable legal authorities. Grabbi is entitled, except to the
extent prohibited by applicable law, to disclose any information or
materials related to the Store Merchandise, including Member Content
and Membership Data in Grabbi’s possession in connection with your
use of the Application or the Services to (i) comply with applicable
laws, legal process, or governmental request; (ii) enforce the
Terms; (iii) respond to any claims that Member Content violates the
rights of third parties; (iv) respond to your requests for customer
service; or (v) protect the rights, property, or personal safety of
Grabbi, its Members or the public, and all enforcement or other
government officials as Grabbi in its sole discretion believes to be
necessary or appropriate.
1. Grabbi reserves the right to
modify these Terms at any time in accordance with this provision. If
we make any changes to these Terms, we will post the revised Terms
on the Grabbi Platform and update the “Last Updated” date at the top
of these Terms. We will also provide you with notice of the
modifications by email. If you disagree with the revised Terms, you
may terminate this Agreement with immediate effect. We will inform
you about your right to terminate the Agreement in the notification
email. If you do not terminate the Agreement before the date the
revised Terms becomes effective, your
continued access to or use of the Grabbi Platform will constitute
acceptance of the revised Terms.
1. The Services consist of
interactive features that may allow Members, in Grabbi’s sole
discretion to, (i) create, upload, post, transmit, and/or store
content, including but not limited to text, items, or other
materials or information on or through the Grabbi Platform
(collectively, "Member Content"); and (ii) access and view Member
Content and any content that Grabbi itself makes available on or
through the Grabbi Platform, including proprietary Grabbi content
and any content licensed or authorized for use by or through Grabbi
from a third party ("Grabbi Content" and, together with Member
Content, "Collective Content").
2. You acknowledge and agree
that the Grabbi Platform and any necessary software used in
connection with the Grabbi Platform ("Software") contain proprietary
and confidential information that is the property of Grabbi and its
licensors and is protected by applicable intellectual property and
other laws. No rights or title of to any of the Software used in
connection with the Grabbi Platform is provided, transferred, or
assigned to you. You further acknowledge and agree that content
contained in advertisements or information presented to you through
the Grabbi Platform or advertisers is protected by copyright,
trademarks, service marks, patent, privacy, and/or other proprietary
rights and laws. Except as expressly authorized by Grabbi or
advertisers, you agree not to modify, rent, lease, loan, sell,
distribute, or create derivative works based on the Grabbi
Platform or Software, in whole or in part, at any time. You also
acknowledge Grabbi’s exclusive rights in the Grabbi trademark
and service mark.
Trademarks, service marks, logos, and copyrighted works
appearing on the Grabbi Platform are the property of Grabbi or the
party that provided such intellectual property to Grabbi. Grabbi and
any party that provides intellectual property to the Grabbi
Platform retain all rights with respect to any of their respective
intellectual property appearing on the Grabbi Platform and no rights
in such materials are transferred or assigned to you, in whole or in
part, at any time under no circumstances.
3. You will not use, copy, adapt, modify,
prepare derivative works of, distribute, license, sell, transfer,
publicly display, publicly perform, transmit, broadcast or otherwise
exploit the Grabbi Platform or any Collective Content, except to the
extent that you are the legal owner of certain Member Content or as
expressly permitted in these Terms. No licenses or rights are granted
to you by implication or otherwise under any intellectual property
rights owned or controlled by Grabbi or its licensors or licensees,
except for the licenses and rights expressly granted in these Terms.
4. Subject to your compliance
with these Terms, Grabbi grants you, solely for your own personal
use, a limited, non-exclusive, non-sublicensable, revocable,
non-transferable license to (i) download and use the Application on
your personal device(s) and (ii) access and view any Collective
Content made available on or through the Grabbi Platform that is
accessible to you.
5. By creating, uploading,
posting, sending, receiving, storing, or otherwise making available
any Member Content on or through, the Grabbi Platform, you grant to
Grabbi a non-exclusive, worldwide, royalty-free, irrevocable,
perpetual (or for the term of the protection), sub-licensable, and
transferable license to such Member Content to access, use, store,
copy, modify, prepare derivative works of, distribute, publish,
transmit, stream, broadcast, and otherwise exploit in any manner
such Member Content to provide and/or promote the Grabbi Platform in
any media or platform. Without limiting the foregoing, when you
submit Member Content, you agree that this submission accords Grabbi
the right to sublicense such Member Content to other companies,
organizations, or individuals in any and all media or distribution
methods, now known or later developed. No such use of Member Content
shall entitle you to any compensation from Grabbi or from any other
companies, organizations, or individuals. Unless you provide
specific consent, Grabbi does not claim any ownership rights in any
Member Content and nothing in these Terms will be deemed to restrict
any rights that you may have to use or exploit your own Member
Content.
6. You are solely responsible
for all Member Content that you make available on or through the
Grabbi Platform. Accordingly, you represent and warrant that (i) you
are either the sole and exclusive owner of all the Member Content
that you made available on or through the Grabbi Platform or you
have all rights, licenses, consents, and releases that are necessary
to grant to Grabbi the rights in and to such Member Content as
contemplated under these Terms and (ii) neither the Member Content
nor your posting, uploading, publication, submission, or
transmission of the Member Content or Grabbi’s use of the Member
Content (or any portion thereof) will infringe; misappropriate; or
violate a third party's patent, copyright, trademark, trade secret,
moral rights, proprietary, other intellectual property, publicity,
or privacy rights or result in the violation of any applicable law
or regulation. While we are not obligated to do so, we reserve the
right and have absolute discretion to review, screen, and delete
Member Content at any time and for any reason with or without
notice.
7. You will not post, upload,
publish, submit, or transmit any Member Content that (i) is
fraudulent, false, misleading (directly, by omission, or by failing
to update profile information), or deceptive; (ii) is defamatory,
libelous, obscene, pornographic, vulgar, or offensive; (iii)
promotes discrimination, bigotry, racism, hatred, harassment, or
harm against any individual or group; (iv) is violent, threatens
violence, or promotes violence; (v) promotes illegal or harmful
activities or substances; or (vi) violates any other Grabbi policy.
Grabbi may, without prior notice, remove or disable access to any
Member Content that Grabbi finds to be in violation of these Terms
or Grabbi’s then-current policies or standards or otherwise may be
harmful or objectionable to Grabbi, its Members, third parties, or
property in Grabbi’s sole discretion
8. Grabbi respects copyright law
and expects its Members respect the copyrights of others on the
Grabbi Platform. If you believe that any content on the Grabbi
Platform infringes on your or another’s copyright, please notify us
in accordance with Section 19 below.
Grabbi uses third-party solutions in order to securely
sign in users into the Grabbi Platform.
- Google Sign-In Button — This button means for
platforms, such as the Grabbi Platform, to request permission to
access a user’s information on Google. Users may grant access to
their identity as well as additional specified services in order
to sign into the Grabbi Platform. For more information on signing
in with Google, you can go to https://www.google.com/accounts/authsub/terms.html
- Sign in with Apple Button — This button means
for platforms, such as the Grabbi Platform, to request permission
to access a user’s information on Apple. Users may grant access to
their identity, Apple ID, or additional specified services in
order to sign into the Grabbi Platform. For more information on
signing in with Apple, you can go to https://support.apple.com/en-us/HT210318
- Merchants using the Grabbi Platform will
receive ACH payment deposits for confirmed transactions within 3-5
business days. The cost for each ACH payment deposit sent will be
paid by the Merchant before the outstanding balance is sent from
Grabbi to the Merchant.
- In order to receive ACH payment deposits, the
merchant agrees to provide Grabbi with the following: full name,
routing number, and bank account number in order to properly set
up ACH payments to the Merchant.
- The information provided above by the Merchant
will be encrypted and securely stored on Grabbi’s databases.
Grabbi is not liable or responsible for the accuracy of the
information provided by the Merchant.
- The merchant fee structure will be addressed
in a separate contract between Grabbi and the Merchant, titled
“Merchant Fees.”
1. Members agree to cooperate
with and assist Grabbi in good faith and to provide Grabbi with such
information and to take such actions as may be reasonably requested
by Grabbi in connection with any complaints or claims made by
Members relating to Product listings, transactions, or Store
Merchandise. However, the Members are ultimately responsible for
resolving their own disputes with other Members. If a dispute cannot
be resolved, the Members should seek third-party dispute resolution
solutions, such as mediation or arbitration. Grabbi is not
responsible for resolving disputes between Members in regard to the
terms and conditions set forth in the Listing.
1. Members agree to cooperate
with and assist Grabbi in good faith and to provide Grabbi with such
information and to take such actions as may be reasonably requested
by Grabbi in connection with any complaints or claims made by
Members relating to Product listings, transactions, or Store
Merchandise. However, the Members are ultimately responsible for
resolving their own disputes with other Members. If a dispute cannot
be resolved, the Members should seek third-party dispute resolution
solutions, such as mediation or arbitration. Grabbi is not
responsible for resolving disputes between Members in regard to the
terms and conditions set forth in the Listing.
1. Merchants and Shoppers are
responsible for any modifications to a transaction that they make
via the Grabbi Platform ("Modifications") and agree to pay any
increases in the product price, fees, and/or Taxes associated with
such Modifications.
2. Merchants can cancel a
confirmed purchase at any time on the Grabbi Platform or by emailing
Grabbi at support@grabbi.shop. The Shopper must adhere to
the Merchant’s cancellation and refund policies. Grabbi does not
enforce its own refund or cancellation policy. The decision to
cancel a confirmed purchase is made between the Merchant and the
Shopper.
3. If a Merchant cancels a
confirmed purchase, the Shopper will receive a full refund of the
total fees for the purchase and Grabbi may publish an automated
review on the Product cancelled by the Merchant indicating that a
transaction was cancelled.
4. In certain circumstances,
Grabbi may decide, in its sole discretion, that it is necessary to
cancel a confirmed purchase and make appropriate refund and payout
decisions, such as, but not limited to, for the following reasons:
(i) where Grabbi, taking into account the legitimate interests of
both parties, believes in good faith that it is necessary to avoid
significant harm to Grabbi, other Members, third parties, or
property or (ii) for any of the reasons set out in these Terms.
1. If you have a dispute with
one or more Members, you release us and our affiliates, and
subsidiaries along with our and their respective officers,
directors, employees, and agents from any claims, demands, and
damages (actual and consequential) of every kind and nature, known
and unknown, arising out of or in any way connected with such
disputes. You understand that it is your own responsibility to
resolve any disputes you have with any other Members and that Grabbi
is not responsible or obligated to resolve or help resolve any
disputes you may have with another Member.
2. In entering into this
release, you expressly waive any protections (whether statutory or
otherwise) that would otherwise limit the coverage of this release
to include only those claims which you may know or suspect to exist
in your favor at the time of agreeing to this release.
1. Merchants are solely
responsible for determining their own obligations to report,
collect, remit, or include in the product price any applicable VAT
or other indirect sales taxes, income taxes, or other taxes
("Taxes").
2. Tax regulations may require
us to collect appropriate tax information from Merchants, to
withhold Taxes from payouts to a Merchant, or both. If a Merchant
fails to provide us with documentation that in our discretion is
sufficient to alleviate our obligation (if any) to withhold Taxes
from payouts to the Merchant, we reserve the right to freeze all
payouts, withhold such amounts as required by law, or to do both
until resolution of the issue.
3. You understand that any
appropriate governmental agency, department, and/or authority ("Tax
Authority") where you are located may require Taxes to be collected
from either Shoppers or Merchants on product prices and to be
remitted to the respective Tax Authority. The laws in jurisdictions
may vary, but these Taxes may be required to be collected and
remitted as a percentage of the product prices set by Merchants.
11. Term and Termination,
Suspension, and other Measures
1. Subject to this Section,
these Terms will remain in full force and effect while you use the
Grabbi Platform.
2. You may terminate this
Agreement at any time by sending us an email at support@grabbi.shop. If you cancel your Account
as a Merchant, you are still responsible for fulfilling and
completing the terms of any confirmed purchases for which products
have been sold and the payment transactions are pending. If you
cancel your Account as a Shopper, you are still responsible for
fulfilling and completing the terms of any confirmed purchases for
products you have purchased and have in your possession.
3. Without limiting our rights
specified below, Grabbi may terminate this Agreement for convenience
at any time by giving you notice via email to your registered email
address.
4. Grabbi may immediately,
without notice, terminate this Agreement if (i) you have materially
breached your obligations under these Terms, our policies, or
standards; (ii) you have violated applicable laws, regulations, or
third party rights; or (iii) Grabbi believes in good faith that such
action is reasonably necessary to protect the personal safety or
property of Grabbi, its Members, or third parties (for example in
the case of fraudulent behavior of a Member).
5. Grabbi may take any of the
following measures:
- refuse to surface, delete, or delay any product listings or
other Member Content;
- cancel any pending or confirmed transactions;
- limit your access to, or use of, the Grabbi Platform;
- temporarily or permanently revoke any special status
associated with your Account; or
- temporarily or permanently suspend your Account.
6. Grabbi may pursue any of the
above measures for the following reasons: (i) in order to comply
with applicable law, the order or request of a court, law
enforcement, or other administrative agency or governmental body;
(ii) if you have breached these Terms, our policies or standards,
applicable laws, regulations, or third party rights; (iii) you
provided inaccurate, fraudulent, outdated, or incomplete information
during the Grabbi Account registration, product listing process, or
thereafter; (iv) if you and/or your product listings or Store
Merchandise at any time fail to meet any applicable quality or
eligibility criteria; (v) if you have repeatedly received poor
ratings or reviews or Grabbi otherwise becomes aware of or has
received complaints about your performance or conduct; (vi) if you
have repeatedly cancelled confirmed transactions or failed to
respond to Shoppers’ inquiries without a valid reason; or (vii) if
Grabbi believes in good faith that such action is reasonably
necessary to protect the personal safety or property of Grabbi, its
Members, or third parties or to prevent fraud or other illegal
activity.
7. In case of non-material
breaches and where appropriate, you will be given notice of any
intended measure by Grabbi and an opportunity to resolve the issue
where the resolution of the issue will be determined at Grabbi’s
sole discretion.
8. When this Agreement has been
terminated, you are not entitled to a restoration of your Account or
any of your Member Content. If your access to, or use of, the Grabbi
Platform has been limited or your Account has been suspended or this
Agreement has been terminated by us, you may not register a new
Account or access or use the Grabbi Platform through an Account of
another Member.
9. If you or we terminate this
Agreement, the clauses of these Terms that reasonably should survive
termination of the Agreement will remain in effect.
If you choose to use the Grabbi Platform or Collective
Content, you do so voluntarily and at your sole risk. The Grabbi
Platform and the Collective Content is provided “as is”, without
warranty of any kind, either express or implied. To the extent
permitted by law, GRABBI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS
OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
GRABBI MAKES NO WARRANTY THAT (1) THE GRABBI PLATFORM WILL MEET YOUR
REQUIREMENTS; (2) THE GRABBI PLATFORM WILL BE UNINTERRUPTED, TIMELY
SECURE, OR ERROR-FREE; (3) THE RESULTS OF USING THE GRABBI
PLATFORM WILL BE ACCURATE OR RELIABLE; (4) THE QUALITY OF ANY
PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR
OBTAINED THROUGH YOUR USE OF THE GRABBI PLATFORM WILL MEET YOUR
EXPECTATIONS; OR (5) THAT THE SOFTWARE WILL BE ERROR-FREE AND/OR ANY
ERRORS IN THE SOFTWARE WILL BE CORRECTED.
No advice or information, whether oral or written,
obtained by you from Grabbi or through or from the Grabbi
Platform shall create a warranty not expressly stated in these
Terms.
You agree that you have had whatever opportunity you
deem necessary to investigate the Services, laws, rules, or
regulations that may be applicable to your product listings and/or
Store Merchandise ;you are providing or receiving and that you are
not relying upon any statement of law or fact made by Grabbi
relating to a Product Listing.
If we choose to conduct identity verification or
background checks on any Member, to the extent permitted by
applicable law, we disclaim warranties of any kind, either express
or implied, that such checks will identify prior misconduct by a
Member or guarantee that a Member will not engage in misconduct in
the future.
The foregoing disclaimers apply to the maximum extent
permitted by law. You may have other statutory rights; however, the
duration of statutorily required warranties, if any, shall be
limited to the maximum extent permitted by law.
1. You acknowledge and agree
that, to the maximum extent permitted by law, the entire risk
arising out of your access to and use of the Grabbi Platform and
Collective Content, your publishing of or purchasing through any
Product Listing via the Grabbi Platform, your use of any of a
Merchant’s Store Merchandise, or any other interaction you have with
other Members whether in person or online remains with you. USE OF
THE GRABBIT PLATFORM IS AT YOUR OWN RISK. YOU ASSUME FULL
RESPONSIBILITY AND RISK OF LOSS FROM YOUR USE OF THE GRABBI
PLATFORM.
2. Except for our obligations to
pay amounts to applicable Merchants pursuant to these Terms, in no
event will Grabbi’s aggregate liability arising out of, or in
connection with these Terms and your use of the Grabbi Platform
including, but not limited to, from your publishing of Member
Content, purchasing through any Product lListings via the Grabbi
Platform, from your use of or inability to use the Grabbi Platform
or Collective Content in connection with any Store Merchandise, or
your interactions with any other Members, exceed one hundred U.S.
dollars (US$100). The limitations of damages set forth above are
fundamental elements of the basis of the bargain between Grabbi and
you. Some jurisdictions do not allow the exclusion or limitation of
liability for consequential or incidental damages, so the above
limitation may not apply to you. If you reside outside of the U.S.,
this does not affect Grabbi’s liability for death or personal injury
arising from its negligence, nor for fraudulent misrepresentation as
to a fundamental matter or any other liability which cannot be
excluded or limited under applicable law.
1. You agree to release, defend
(at Grabbi’s option), indemnify, and hold Grabbi and its affiliates
and subsidiaries along with our and their officers, directors,
employees and agents, harmless from any and all loss, cost, injury,
liability, claims, damages, or demand of any kind, including, but
not limited to, legal and accounting fees and related costs made by
or arising out of or in connection with your use of the Grabbi
Platform in violation of these Terms and/or your violation of any
rights of another or any applicable law, rule, or regulation.
1. If there is any dispute about
or involving Grabbi and/or the Grabbi Platform, you agree that any
dispute shall be governed by the laws of the State of California,
without regard to its conflict of law provisions.
1. (a) Mediation
If
there is any dispute about or involving the Grabbi Platform or
the Terms that cannot be resolved amicably, you agree that the
dispute shall first be submitted to confidential mediation for a
good faith resolution that shall take place in San Francisco,
California. The parties shall mutually agree upon a meditation
service. The mediation shall commence upon the parties’ provision of
a joint written request for mediation to the mediation service. Such
request shall include a sufficient description of the dispute and
relief requested. Each party shall cooperate with the mediation
service in all reasonable respects and participate in good faith
wherever required.
Mediation fees and expenses shall be borne equally by
the parties. All communications, whether oral or written, are
confidential and will be treated by the parties as compromise &
settlement negotiations for the purposes of Federal Rule of Evidence
408 as well as any applicable corresponding state rules.
Notwithstanding the foregoing, evidence that is otherwise admissible
or discoverable shall not be rendered inadmissible or
non-discoverable as a result of its use in the mediation. Either
party may seek equitable relief, such as an injunction, prior to or
during the mediation in order to preserve the status quo and protect
its interests during the process. If, after the earlier of: (i) 60
days following the commencement of a mediation hereunder or (ii)
completion of the initial mediation session, the parties have still
not come to a resolution for any reason (including a failure to
actually meditate), they shall seek to resolve the dispute by
binding arbitration as more fully set forth below. Until such time,
neither binding arbitration nor litigation may be pursued by the
parties.
(b) Arbitration
If the dispute is
not resolved in mediation as described above, then arbitration will
be administered by the American Arbitration Association in
accordance with its commercial arbitration rules. Judgment on the
award rendered by the arbitrator(s) may be entered in any court
having jurisdiction thereof. The arbitration shall take place before
a panel of one or three arbitrators sitting in San Francisco,
California. The language of the arbitration shall be English. The
arbitrators will be bound to adjudicate all disputes in accordance
with the laws of the State of California.
The decision of the arbitrators shall be in writing with
written findings of fact and shall be final and binding on the
Parties. The arbitrator shall be empowered to award money damages,
but shall not be empowered to award consequential damages, indirect
damages, incidental damages, special damages, exemplary damages,
punitive damages, or specific performance. The prevailing party in
any arbitration shall be entitled to recover its reasonable, outside
attorneys’ fees, and related costs. This section provides the sole
recourse for the settlement of any disputes arising out of, in
connection with, or related to this Agreement, except that a Party
may seek a preliminary injunction or other injunctive relief in any
court of competent jurisdiction if in its reasonable judgment such
action is necessary to avoid irreparable harm.
2. Changes.
Notwithstanding the provisions of Section 4 (“Modification of these
Terms”), if Grabbi changes this Section 18 (“Dispute Resolution and
Arbitration Agreement”) after the date you last accepted these Terms
(or accepted any subsequent changes to these Terms), you may reject
any such change by sending us written notice (including by email at
support@grabbi.shop) within thirty (30) days of
the date such change became effective, as indicated in the “Last
Updated” date above or in the date of Grabbi’s email to you
notifying you of such change. By rejecting any change, you are
agreeing that you will arbitrate any dispute between you and Grabbi
in accordance with the provisions of the “Dispute Resolution and
Arbitration Agreement” Section as of the date you last accepted
these Terms (or accepted any subsequent changes to these Terms).
3. Survival.
Except as provided in Section 18.10 and subject to Section 13.9,
this Section 18 will survive any termination of these Terms and will
continue to apply even if you stop using the Grabbi Platform or
terminate your Account.
4. YOU AGREE THAT REGARDLESS OF
ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION
ARISING OUT OF OR RELATED TO USE OF THE GRABBI PLATFORM OR THESE
TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF
ACTION AROSE OR BE FOREVER BARRED.
1. We welcome and encourage you
to provide feedback, comments, and suggestions for improvements to
the Grabbi Platform ("Feedback"). You may submit Feedback by
emailing us, through the “Footer” section of the Grabbi Platform or
by other means of communication. Any Feedback you submit to us will
be considered non-confidential and non-proprietary to you. By
submitting Feedback to us, you grant us a non-exclusive, worldwide,
royalty-free, irrevocable, sub-licensable, perpetual license to use
and publish those ideas and materials for any purpose without
compensation to you.
1. Grabbi is committed to
complying with U.S. copyright law and responding to claims of
copyright infringement. We have adopted and implemented a policy
respecting copyright law that provides for the removal of any
infringing materials and for the termination, in appropriate
circumstances, of Members of the Grabbi Platform who are repeat
infringers of intellectual property rights, including copyrights.
Grabbi will promptly process and investigate notices of alleged
infringement and will take appropriate actions under the Digital
Millennium Copyright Act, Title 17, United States Code, Section
512(c) ("DMCA").
2. Pursuant to the DMCA,
notifications of claimed copyright infringement must be submitted in
writing to our Designated Copyright Agent in the manner described
below:
- By Mail:
Grabbi LLC. 2526 Alida St, Oakland, CA
94602 By Email: support@grabbi.shop
3. For your complaint to be
valid under the DMCA, you must provide all of the following
information when providing notice of the claimed copyright
infringement:
- A physical or electronic signature of a person authorized
to act on behalf of the copyright owner;
- Identification of the copyrighted work claimed to have been
infringed;
- Identification of the material that is claimed to be
infringing or to be the subject of the infringing activity and that
is to be removed or access to which is to be disabled as well as
information reasonably sufficient to permit Grabbi to locate the
material;
- Information reasonably sufficient to permit Grabbi to
contact the copyright owner, such as an address, telephone number,
and, if available, an electronic mail address;
- A statement that you have a good faith belief that use of
the material in the manner complained of is not authorized by the
copyright owner, its agent, or law; and
- A statement that the information in the notification is
accurate and, under penalty of perjury, that you are authorized to
act on behalf of the copyright owner.
4. For more details on the
information required for valid notification, see 17 U.S.C.
512(c)(3).
5. You should be aware that,
under the DMCA, claimants who make misrepresentations concerning
copyright infringement may be liable for damages incurred as a
result of the removal or blocking of the material, court costs, and
attorneys’ fees.
1. Except as they may be
supplemented by additional terms and conditions, policies,
guidelines or standards, these Terms constitute the entire Agreement
between Grabbi and you pertaining to the subject matter hereof and
supersedes any and all prior oral or written understandings or
agreements between Grabbi and you in relation to the access to and
use of the Grabbi Platform.
2. No joint venture,
partnership, employment, or agency relationship exists between you
and Grabbi as a result of this Agreement or your use of the Grabbi
Platform.
3. These Terms do not and are
not intended to confer any rights or remedies upon any person other
than the Members and Grabbi.
4. If any provision of these
Terms is held to be invalid or unenforceable, such provision will be
struck and will not affect the validity and enforceability of the
remaining provisions.
5. Grabbi’s failure to enforce
any right or provision in these Terms will not constitute a waiver
of such right or provision unless acknowledged and agreed by us in
writing. Except as expressly set forth in these Terms, the exercise
by either party of any of its remedies under these Terms will be
without prejudice to its other remedies under these Terms or
otherwise permitted under law.
6. You may not assign, transfer,
or delegate this Agreement and your rights and obligations hereunder
without Grabbi's prior written consent. Grabbi may without
restriction assign, transfer, or delegate this Agreement and any
rights and obligations hereunder, at its sole discretion. Your right
to terminate this Agreement at any time remains unaffected.
7. Unless specified otherwise,
any notices or other communications to Members permitted or required
under this Agreement, will be in writing and given by Grabbi via
email, the Grabbi Platform notification, or messaging service
(including SMS). The date of receipt will be deemed the date on
which Grabbi transmits the notice.
8. If you have any questions
about these Terms, please email us at support@grabbi.shop or
contact us at: Grabbi, LLC. 2526 Alida St, Oakland, CA 94602, United
States.